Get in touch
We're here to help
Whether you're an agent with a question, a hotel exploring partnership, or a journalist covering the industry — reach the right team directly.
Quick links
Find what you need without waiting for a reply.
Support hours
Monday – Friday09:00 – 18:00 GMT
SaturdayClosed
SundayClosed
Bank holidaysClosed
Registered office
APLBC Events Ltd207 Regent Street
London W1B 3HH
United Kingdom
Company information
APLBC Events Ltd is registered in England and Wales. Stay Collection is a platform operated by APLBC Events Ltd. All agent payments are issued directly by APLBC Events Ltd via BACS bank transfer.
Priority support
Gold & Platinum agents
Gold and Platinum tier agents have access to a dedicated account manager and phone support. Sign in to your portal to find your priority contact details.